Whether your business case for upgrading to Salesforce Lightning is to give your sales reps a much improved and easier to use interface, or to better connect previously separated departments, such as Sales and Service, now is the time to make the switch.
After years in research and development, and in response to customer feedback, Salesforce debuted its newest Lightning release in Summer 2017, with many new features that will only be available in Lightning – and not available in Classic SFDC.
Among the many new features are:
Modern user interface – Along with other user-productivity improvements, creates the ability to easily switch between apps without logging into separate applications.
Lightning App Builder – Customize any Lightning page with a simple drag and drop configuration
Salesforce Einstein – AI tool to help companies automate next steps with customers
The benefits to upgrading are well-documented, but making the switch to Lightning requires a carefully planned migration strategy. There are numerous considerations, including deciding which users should move to Lightning and when; a thorough understanding of the new features, as well as unsupported features; assessment of whether AppExchange Apps are Lightning Ready; and many more.
To ensure your upgrade to Lightning is smooth, you'll need an implementation partner with extensive Salesforce expertise who can navigate both Classic SFDC as well as the new Lightning experience.
CloudPrism's consultants have earned multiple Salesforce certifications and have adapted the platform to many different contexts in multiple industries, including real estate, finance and many others.
